- SnappVille is a web-based platform for building, branding, customizing, moderating and managing online communities. Our approach enables marketing personnel to manage day-to-day social networking and information-sharing initiatives, while providing API accessibility to developers for deeper integration/customization efforts. The platform, which is in its third generation, is feature-rich, having been battle-tested by over 500 communities across a number of verticals.
- Customer-facing social networks enable you to engage your target audience in a two-way conversation that reduces customer acquisition/retention costs, builds brand loyalty and creates a social ecosystem around your constituency.
SnappVille enables you to cultivate these conversations in a manner that is low-cost, high-touch, genuine and highly manageable.
- Your employees are increasingly active members of the social networking generation, using social media tools to connect with like minds, cultivate new ideas and share their opinions on a variety of
topics.
What if you could bring these tools to bear in a manner that is private, secure, integrated within your intranet environment and logically organized around the functional workgroups within your organization?
SnappVille enables you to build a knowledge network where you can codify, institutionalize and share best practices via tools that systematically connect the dots between like minds within your organization.
- SnappVille includes rich tools for creating and participating in blogs,
discussion forums, user groups and opinion polls. In addition, SnappVille makes it easy to spotlight popular topics, moderate
conversations, track usage patterns and govern users on an individual or global basis.
No less important, SnappVille is manageable and usable by nontechnical personnel, thereby reducing barriers to wide adoption and increasing the yield you will realize for your investment in time and
dollars.
Moreover, as there are likely to be cases where deeper customization or integration with third-party solutions is required, SnappVille provides access to low-level APIs, in addition to making user-interface customization for your Web development team a straightforward process.
This combination of high level manageability and low-level programmability is important because in most companies, marketing and/or communications personnel carry the day-to-day responsibility for orchestration of community, but IT personnel oversee system level resources, such as LDAP-based directories (for user lookup and authentication) and/or content-management systems.
